Frequently Asked Questions

Budbo is an online marketplace for hemp-derived products. We ship federally legal products directly to your door and also partner with local dispensaries for pickup and delivery where legal. All our products comply with the 2018 Farm Bill (under 0.3% Delta-9 THC).

Yes. Budbo sells hemp-derived products that comply with the 2018 Farm Bill. All products contain less than 0.3% Delta-9 THC and are federally legal. We require age verification (21+) and do not ship to states with restrictions on hemp products.

We ship to most US states. However, due to state-specific regulations, we cannot ship to Arkansas, Idaho, Minnesota, Oregon, and Rhode Island. Check our shipping page for the current list of restrictions.

Yes. You must be at least 21 years old to create an account and purchase products. Age verification is required during checkout.

Browse products, add items to your cart, and proceed to checkout. Choose your shipping address (or select local pickup/delivery if available in your area), complete age verification, and pay for your order.

We accept major credit and debit cards, as well as BUBO tokens (our native cryptocurrency). Some payment methods may have restrictions based on your location.

Orders can be modified or cancelled before they ship. Once an order has shipped, it cannot be cancelled. Contact support immediately if you need to make changes.

After your order ships, you'll receive a tracking number via email. You can also view order status in your Budbo account under 'Orders.'

Contact our support team at support@budbo.com with your order number. We'll help resolve issues with shipping, damaged items, or incorrect orders.

Orders typically ship within 1-2 business days. Standard shipping takes 3-7 business days depending on your location. Expedited shipping options are available at checkout.

Yes! Free shipping is available on orders over $75. Loyalty members may qualify for free shipping at lower thresholds—Gold members at $50+ and Platinum members get free shipping on all orders.

In select areas, you can order for pickup or same-day delivery from our partner dispensaries. This option will appear at checkout if available in your area.

We partner with local dispensaries in select areas to offer same-day delivery for adult-use and medical products where permitted by state law. Check availability during checkout.

BUBO is our native ERC-20 cryptocurrency that powers the Budbo rewards ecosystem. You can earn BUBO on purchases, use it to pay for products, stake it for additional benefits, and participate in platform governance.

Earn 1% back in BUBO on every purchase (up to 2% for Platinum members). You can also earn BUBO through our referral program, affiliate program, and special promotions.

Use BUBO to pay for products at checkout, stake it for rewards and benefits, or participate in governance decisions. BUBO is a real digital asset you own and control in your wallet.

We have four tiers: Bronze (0 BUBO), Silver (1,000+ BUBO), Gold (5,000+ BUBO), and Platinum (15,000+ BUBO). Higher tiers unlock better earn rates, discounts, and free shipping thresholds.

No. BUBO is a cryptocurrency you own—it doesn't expire. However, referral bonuses must be activated within 90 days of the referred user's first purchase.

Yes. All products are third-party lab tested for potency, purity, and safety. Look for the Certificate of Analysis (COA) on product pages to view test results.

A Certificate of Analysis (COA) shows the product's cannabinoid profile (Delta-9 THC, CBD, etc.), confirms compliance with the 0.3% THC limit, and verifies it passed safety testing for contaminants.

We offer flower, edibles, concentrates, vapes, tinctures, and topicals. Each has different onset times, durations, and effects. Product descriptions include guidance on what to expect.

Hemp-derived THC comes from hemp plants and is federally legal when the final product contains less than 0.3% Delta-9 THC by dry weight. This includes products with Delta-8, HHC, and other cannabinoids derived from hemp.