Shipping Information

Last updated: January 7, 2026

How Budbo Shipping Works

Budbo is an online marketplace for hemp-derived products that ships directly to your door. All products sold on Budbo comply with the 2018 Farm Bill and contain less than 0.3% Delta-9 THC.

Two Ways to Get Your Products

Budbo offers two fulfillment options depending on your location and preference:

• Direct Shipping: Most orders are shipped directly to you via standard carriers. This is our primary fulfillment method for federally legal hemp-derived products.
• Local Pickup/Delivery: In select areas, you can order through our partner dispensaries for same-day pickup or local delivery where permitted by state law.

Direct Shipping Details

For orders shipped directly to you:

• Processing Time: Orders typically ship within 1-2 business days
• Shipping Speed: Standard shipping takes 3-7 business days
• Free Shipping: Available on orders over $75 (or lower thresholds for loyalty members)
• Tracking: You'll receive tracking information via email once your order ships

All shipments are discreet with no indication of contents on the exterior packaging.

Shipping Requirements

To receive your order, you must:

1. Be 21 or older – Age verification is required at checkout
2. Provide a valid shipping address – We ship to residential and business addresses (no PO boxes)
3. Be in an eligible state – Some states have restrictions on hemp-derived products

Local Pickup & Delivery

In select areas, you can choose to pick up your order or receive same-day delivery from one of our partner dispensaries. This option is available where permitted by state law.

• Pickup: Order online, pick up at the dispensary with valid ID
• Local Delivery: Same-day delivery within the dispensary's service area

Shipping Fees

Shipping costs are calculated at checkout based on:

• Order subtotal (free shipping on orders over $75)
• Shipping speed selected
• Your loyalty tier (Gold and Platinum members get lower free shipping thresholds)

Shipping Restrictions

Due to varying state regulations on hemp-derived products, we are unable to ship to the following states:

Tracking Your Order

Once your order ships, you can track its progress through:

• Your Budbo account dashboard under "Orders"
• Tracking link sent via email
• SMS/text message updates (if enabled)

Order Issues

If there's an issue with your shipment:

• Delayed: Check tracking for carrier updates; contact us if significantly delayed
• Damaged: Take photos and contact support within 48 hours
• Missing items: Contact support with your order number
• Wrong address: Contact us immediately if you need to change the shipping address

Questions?

If you have questions about shipping or delivery, please contact our support team or reach out to your selected dispensary directly.